32Red began operating in 2002, and has since built a successful enterprise decorated with numerous awards, including CasinoMeister’s “Casino of the Decade” in 2010. 32 Red is owned by British company 32Red Plc, holds an operator license from Gibraltar and the UK Gambling commission, and is eCOGRA certified.
Microgaming software drives the 500+ games at 32Red which can be accessed instantly via Adobe Flash, or by downloading the casino’s user-friendly software.
A broad range of games are available to appeal to all types of casino enthusiasts:
32Red offers fast, convenient banking and uses 128-bit SSL encryption to protect sensitive information. Several currencies are supported and players can choose from a range of trusted methods to move their funds around. Popular options include VISA, MasterCard, wire transfer, PayPal, Skrill, Neteller, EcoPayz and Paysafecard.
Withdrawals are subject to a 24-hour holding period, and payouts can take up to 5 working days, depending on the transaction method used.
Players become members of the 32Red loyalty program from day 1, and work their way through a 4-tiered ranking system based on the amount of points, or red rubies, they accumulate when playing (players also get points on their birthday). Players can redeem their points for cash – $10 for every 1000 points – and a certain minimum amount of points need to be collected monthly to maintain their status level. As players progress up the tiers rewards increase in value, and comprise of special perks and privileges such as free chips, gifts, deposit bonuses and exclusive promotions.
There is no shortage of promotional events at 32Red, and regular features include Ruby Tuesdays where players can earn double points on selected games, as well as frequent blackjack and roulette tournaments.
Customer support is on hand 24/7 to assist players with any questions or concerns. The service can be accessed via live chat, phone, or email in multiple languages.
Players’ love 32Red and we were hard pressed to find any negative reviews other than a lack of slot games on the mobile platform and the odd support issue. The casino’s strengths definitely seem to lie in its ability to process payouts fast, the quality of games on offer, great customer service, and the many wonderful promotions and tournaments they feature.