About GamCare - Keeping Your Gambling Safe

GamCare is a UK organisation that assists players with gambling problems. Their services include providing information, advice, support and free counselling in an effort to prevent and treat problem gambling.

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How GamCare protects UK players

  • Works with Problem Gamblers

    Counselling is provided to anyone facing a difficult time due to their own or a family’s gambling activities through the following methods:

    • HelpLine – a Freephone number that is the first port of call for anyone in need of assistance.
    • NetLine – a secure live chat facility. This plus the HelpLine service is available every day of the week and manned by fully trained advisors who operate at the highest confidentiality levels.
    • Face-to-Face – clients who need ongoing support are given expert counselling either from the GamCare offices, or via their network of professional partners throughout Great Britain.
  • Works with the Gambling Industry

    GamCare offers training to gambling operators and other industry players to strengthen the understanding of player protection and social responsibility. Aside from publishing on their website, GamCare also produces information posters, leaflets, and stickers for every single gaming machine in the UK.

  • Educates and Prevents

    GamCare has developed strategies to prevent, educate, and increase awareness about the risks connected to gambling. This is available via their website or any of the aforementioned communication channels.

  • Informs and Guides Young People

    Through the launch of their interactive BigDeal website, GamCare aims to inform young people aged 12 to 18 on gambling risks. The site not only offers guidance and support, but also acts as an engagement tool to encourage young people to make responsible decisions.

Contact Details

Public phone: 0808 8020 133 (National Gambling HelpLine)
Email: info@gamcare.org.uk
Website URL: http://www.gamcare.org.uk

Areas served: England, Scotland and Wales.

Available times:

Monday: 8am - 12 midnight
Tuesday: 8am - 12 midnight
Wednesday: 8am - 12 midnight
Thursday: 8am - 12 midnight
Friday: 8am - 12 midnight
Weekends: 8am - 12 midnight

Office Hours: Monday - Friday 9am - 5pm