Ruby Fortune was launched in 2003, and bagged the award for Best New casino of the Year right off the bat. Since then it has continued to impress and build a solid reputation in the internet gaming industry. The Microgaming online casino is owned by the Palace Group of casinos, and is licensed in the EU. All games have been independently tested for fairness by eCOGRA.
Ruby Fortune offers new players a generous Welcome Bonus of up to $750. The bonus is split over three deposits and works as follows:
Ruby Fortune features more than 450 games powered by Microgaming, Netent and Evolution Gaming software, and players can opt between download and instant play to access them. The following game categories are available:
There are many fast and secure banking options to choose from, especially for deposits (see website for full list). Withdrawal methods are restricted to ClickandBuy, Neteller, PayPal, Visa, Visa Debit, InstaDebit, Entropay, EcoPayz, EZIpay, and Skrill. Withdrawals can take up to a week depending on the method used, and is restricted to $4,000 per week for players who win a sum that is 5 times or more greater than their total purchases.
Once players open a real money account they are automatically entered into the casino's Loyalty Club. From there, whenever they play, club points are credited to their account which can be exchanged for casino credits. A Player’s status changes as he or she advances through the different tiers, and the rewards increase by comparison. In addition, Ruby Fortune also extends regular promotional offers of which players will be kept informed via a monthly newsletter.
Ruby Fortune prides itself on providing players with top-notch customer service that is available any time of the day or night. Agents can be reached via Live Chat, email or a free-phone telephone number in any one of 11 available languages.
Players give Ruby Fortune an average rating. Customer service is definitely their strongest area while payouts are weak (typically 5 days) – we recommend that players use Neteller for security, speed and convenience.