Planet 7 Casino Review - Blacklisted

Planet 7 online casino, part of the Crystal palace group, was launched in 2002 and is licensed by the Costa Rica government. They are listed under BTK casinos who manage other sites such as Cool cat, Palace of chance and Silver oak casino. Planet 7 is GLI certified. English is the only language supported on its site and several countries are excluded from gaining access, such as Canada, Poland and South Korea.

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We Recommend this Casino over Planet 7 Casino - June 2021
$1,600 Free over 4 Deposits
  • Fully licensed, Established in 1998
  • 600+ Popular casino games incl. live casino
  • Choose from many popular deposit options

Planet 7 Welcome Bonus

Planet 7 offers a singular welcome bonus to new players of up to 400%. It is subject to a $4000 wagering requirement and playthrough of 30x the bonus amount.

Games and Software

Planet 7 is powered by Real time Gaming (RTG). They offer a wide spread of speciality games, including Magic 7’s, Treasure tree, Roaring twenties bingo and Hot Dice Keno. On the more traditional side, they have a large selection of online themed slots like Witch’s brew and crazy Vegas. Players can also engage in classic table games like Baccarat, Roulette and Blackjack. Note that you are required to download to access the full catalogue of titles, and mobile gaming is fully supported for those using cell phones and tablets.

Deposits and Withdrawals

Deposit options are limited to Neteller or credit/debit cards, while players may withdraw using Bitcoin, bank transfer, Skrill, Prepaid cards, Neteller, Mastercard or Visa. Withdrawals are claimed to take up to 5-7 days to clear with an additional preliminary 3-day approval period. Transactions are secured through a 256-bit Secure Socket Layer certificate. The minimum withdrawal amount is $100 while the maximum is $2500 per week.

Promotional Offerings

Planet 7 offers a variety of bonuses with most offering either free chips or spins. The site offers both deposit and ‘VIP’ bonuses.

Customer Service

Most customer complaints centre around non-payment and the lengthy prescribed payment time, with some alleging that the site used large bonuses to lure players in with no real intention of paying out. Customer service only seems to be efficient where deposits are concerned, but seemingly nonexistent when complaints regarding withdrawals are lodged.

Our verdict: Not Recommended

Reasons why you should avoid playing at Planet 7:

  • Excessively long withdrawal period.
  • Poor, slow customer service.
  • Non-payment of bonuses.
  • Limited deposit and withdrawal options.

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