Planet 7 online casino, part of the Crystal palace group, was launched in 2002 and is licensed by the Costa Rica government. They are listed under BTK casinos who manage other sites such as Cool cat, Palace of chance and Silver oak casino. Planet 7 is GLI certified. English is the only language supported on its site and several countries are excluded from gaining access, such as Canada, Poland and South Korea.
Planet 7 offers a singular welcome bonus to new players of up to 400%. It is subject to a $4000 wagering requirement and playthrough of 30x the bonus amount.
Planet 7 is powered by Real time Gaming (RTG). They offer a wide spread of speciality games, including Magic 7’s, Treasure tree, Roaring twenties bingo and Hot Dice Keno. On the more traditional side, they have a large selection of online themed slots like Witch’s brew and crazy Vegas. Players can also engage in classic table games like Baccarat, Roulette and Blackjack. Note that you are required to download to access the full catalogue of titles, and mobile gaming is fully supported for those using cell phones and tablets.
Deposit options are limited to Neteller or credit/debit cards, while players may withdraw using Bitcoin, bank transfer, Skrill, Prepaid cards, Neteller, Mastercard or Visa. Withdrawals are claimed to take up to 5-7 days to clear with an additional preliminary 3-day approval period. Transactions are secured through a 256-bit Secure Socket Layer certificate. The minimum withdrawal amount is $100 while the maximum is $2500 per week.
Planet 7 offers a variety of bonuses with most offering either free chips or spins. The site offers both deposit and ‘VIP’ bonuses.
Most customer complaints centre around non-payment and the lengthy prescribed payment time, with some alleging that the site used large bonuses to lure players in with no real intention of paying out. Customer service only seems to be efficient where deposits are concerned, but seemingly nonexistent when complaints regarding withdrawals are lodged.
Reasons why you should avoid playing at Planet 7: